Expense Proof

Help & Support / Purchases & refunds / Report an issue

Purchase support

Report a purchase or refund issue

Send the Google Play order details needed for a human review. Submitting this form does not automatically approve or process a refund.

Never include card numbers, Google passwords, authentication codes, or banking details. Expense Proof does not need them to investigate a purchase.

Find this in the Google Play receipt email or order history.
20–2,000 characters. Do not include payment credentials.